Phone Logs
Access phone call log data and call detail records.
Get Phone Logs
Get phone logs for the tracking UI.
Get Live Calls
Get only live AI agent calls for real-time monitoring.
Get Grouped Phone Logs
Get grouped phone logs for the UI's grouping feature.
Get Phone Log Summary
Get summary statistics for phone logs.
Export Phone Logs
Export phone logs to CSV or other formats.
Get Call Details
Get detailed information for a specific call.
Update Call Log
Update note and/or disposition for a call log.
Get Call Transcript
Get full transcript for a call.
Get Call Recording Url
Stream the audio recording for a phone call.
Request Stream Token
Request a streaming token for audio playback.
Get Recording By Sip Call Id
Stream the audio recording for a phone call, looked up by SIP call ID.
Get Transcript By Sip Call Id
Get full transcript for a call, looked up by SIP call ID.
Request Stream Token By Sip
Request a streaming token for audio playback, looked up by SIP call ID.
Get Waveform By Sip Call Id
Get waveform data for a call recording, looked up by SIP call ID.
Get Call Waveform
Get waveform data for a call recording.
Get Call Events
Fetch per-call telephony event trace for the drawer's Call Signals tab.